COOLGEAR SERIAL USB DRIVER

Please ignore the steps that you have already tried. Tech support scams are an industry-wide issue where scammers attempt to trick you into paying for unnecessary technical support services. Hello Cristian, Thank you for keeping us posted. It checks for common issues and makes sure that any new device or hardware attached to your computer was installed correctly. I have uninstalled all of the USB drivers and reinstalled them but the problem persists.

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I have uninstalled all of the USB drivers and reinstalled them but the problem persists. In reply to Jayant Gupta’s post on April 21, I hope this information is helpful.

Cool Gear- 4 Port USB to Serial Adatper RS-232 w/ FTDI

Open the Hardware and Devices troubleshooter. You can help protect yourself from scammers by verifying that the contact is a Microsoft Agent or Microsoft Employee and that the phone number is an official Microsoft global customer service number.

Consult the documentation that came with this device and use the Resources tab to set the Configuration. You can follow the question or vote as helpful, but you cannot reply to this thread.

Thanks for your feedback, it helps us improve the site. One of the USB devices attached to this computer has malfunctioned and windows does not recognize it.

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How satisfied are you with this reply? Also, to diagnose the issue in new user account, I would suggest you to try and recreate the issue in new user account and check if that helps.

I have the same question 7. This site in other languages x. I have a problem when trying to connect a usb serixl serial adapter http: When i plug in the cable i get a notification in the bottom right corner saying “USN Device not recognized. CristianPanaitescu Replied on April 21, Windows cannot determine the settings for this device https: Tech support scams are an industry-wide issue where scammers attempt to trick you into paying for unnecessary technical support services.

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Hello Cristian, Thank ubs for visiting Microsoft Community. I would suggest you to try the following methods and check if that helps. I would suggest you to refer to the article given below and check if that helps. I would suggest you to refer to the suggestions provided in the following Microsoft Community link given below and check if that helps.

This thread is locked. In my device manager i am able to see now an “Unknown device” listed under the “Universal Serial Bus controllers” tab.

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It checks for common issues and makes sure that any new device or hardware attached to your computer was installed correctly. Please do let us know if you need any further assistance, we will be glad to assist you. Jayant Gupta Replied on April 26, How satisfied are you with this response?

Tell us about your experience with our site. Windows cannot determine the settings for this device. In reply to CristianPanaitescu’s post on April 21, I really need to use this adapter and i waste a day reading and trying every single solution found on google.

Unfortunately i have already tried before all of the suggestions that you mentioned and none of them worked. I have also installed the driver found in the link i have pasted in this post. Modifications of the settings are at your own risk.

I appreciate all your efforts in trying to fix the issue.